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Any doubts?

Frequently Asked Questions

1. Is it better to book directly on the website?

Yes. By booking directly you get the best available rate and immediate contact with the property to receive clear information before arrival. It is the ideal solution for those who want to organize their stay simply, directly, and without intermediaries.

2. Where is L’Incanto delle Mura Boutique B&B located?

L’Incanto delle Mura Boutique B&B is located in the heart of the historic center of Altamura, in a perfect position to experience the city on foot and discover its most authentic atmosphere. It is also an excellent base for visiting Matera, Gravina, Bari, and the Alta Murgia territory.

3. Why choose L’Incanto delle Mura instead of a hotel or another property?

Because here the stay is more intimate, more curated, and more personal. The property has only 3 rooms on 3 levels, in an elegant and characteristic setting with brick vaults, wellness details, and a more private atmosphere compared to larger and standardized properties.

4. Are the rooms suitable for a romantic stay?

Yes, the property is particularly appreciated by couples who want to experience a relaxing and curated stay. The atmosphere of the room, the privacy of the property, and the amenities provided make the stay ideal for those looking for quality time together. For special occasions, the 'Sogno d’Amore' (Dream of Love) package is also available, designed to make the moment even more special.

5. What amenities do the rooms offer?

The rooms are designed to offer comfort and wellness throughout your stay. Guests will find free Wi-Fi, a minibar, air conditioning and heating, a Smart TV, a coffee machine, a kettle, a fridge, a hairdryer, complimentary toiletries, and a towel set. To make the experience even more distinctive, there is also chromotherapy, aromatherapy, and sensory showers.

6. Is the B&B suitable for those seeking privacy and tranquility?

Yes. Having only 3 rooms makes the environment cozier, quieter, and more private. It is the right choice for those who prefer a property with an intimate character, a more attentive welcome, and a less impersonal atmosphere.

7. Is it a good base for visiting Matera, Gravina, Bari, and the surrounding area?

Absolutely yes. Many guests choose the property precisely because it allows them to combine the charm of Altamura's historic center with the ability to easily visit Matera, Gravina, Bari, the Alta Murgia National Park, the Cammino Materano, and the City Museum.

8. Where can I park?

You can comfortably park about 20 meters from the property in Via Maggio or in the municipal parking lot about 100 meters away. This makes arrival practical even for those who want to stay in the historic center without giving up convenience.

9. How do check-in and reception work?

We like to welcome guests personally and introduce ourselves upon their arrival, because we believe that hospitality is part of the stay experience. Check-in times are agreed upon together with great flexibility; in special cases, self check-in is also available.

10. Is breakfast included?

Yes, breakfast is included and is designed to let guests experience the most authentic side of the city. We offer it in typical bars in Altamura, to provide a local experience and start the day in the most pleasant way.

11. What is the cancellation policy?

We offer free cancellation up to 1 day before check-in. For those who want a more affordable rate, non-refundable rates with dedicated discounts are also available.

12. Do you accept one-night stays?

Yes, we accept both one-night stays and longer stays. This makes the property suitable both for those wanting a short break in Altamura and for those who want to stay for several days to discover the territory at their leisure.

13. Is the B&B also suitable for families with children?

Yes, we also accept children. For those traveling with family, we recommend contacting us directly so you can receive all the useful information and choose the best solution for your stay.

14. Is the property accessible to everyone?

The property is spread over 3 levels and has internal stairs. For this reason, we advise those with special needs to contact us before booking, so we can evaluate the best solution together.

15. Do you offer experiences or partnerships to better discover the area?

Yes, we have agreements with various local businesses to allow our guests to live authentic experiences and get to know the area better. It is an added value for those who want not only to stay in Altamura, but to truly experience it.


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